FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

At This Box Rocks Ltd, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

DO YOU SELL GIFT CARDS?

Yes, we offer Gift Vouchers that can be exchanged for gifts on this site, from £10, to infinity. All Gift Vouchers are valid for 12 months from the date of purchase (ok, we can be flexible).

WHAT ARE THE PAYMENT OPTIONS?

We offer payment via Credit Card, Debit Card, Paypal or Stripe. All payments are secure and we do not store or retain your payment details.

What is the returns policy?

We want all our customers to be 100% happy with their purchase - but we cannot take foodstuff goods back (really sorry). But if the goods arrive damaged - we will of course replace, or refund you. 

Anything else - feel free to get in touch and we'll come right back to you

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